Returns & Exchanges
At Herbalshire, we take pride in our handcrafted herbal remedies and want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for unopened and unused products.
Contact Support
Email our customer care team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare Your Package
Securely pack the unused herbal products in their original packaging, ensuring the items are protected to prevent damage during transit.
Ship the Items
Affix the provided return shipping label or use a tracked shipping service to send the package back to our Herbalshire apothecary studio.
Receive Your Refund
Once we inspect the returned goods, we will process a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing